| 1,615 | 17 | 256 |
| 下载次数 | 被引频次 | 阅读次数 |
科学评价公交服务水平是优化公交系统性能的前提，能为政策制定与管理措施的改进提供方向，对促进公共交通优先发展有重要意义。针对评价维度单一导致的系统整体水平反映不充分的问题，本文从公交系统运营效率、运营服务质量、满意度及智能化等四个方面介绍国内外的最新研究现状，归纳总结了公交系统运营效率与服务质量评价的科学问题，包括时刻表优化以及效率评价指标选取、指标主观性的弱化、目标群体的划分与研究视角的选取；归纳分类了公交运营效率与服务质量评价的研究内容与模型，运营效率评价中较多考虑线路、线网相关指标，运营服务质量评价中较多考虑基础设施相关指标，用户满意度评价中较多选取乘客感受相关指标，智能化评价中较多选取数据处理与信息服务能力相关指标；分析了不同评价维度指标选取的共性与差异性，以及交叉指标之间的相互作用对公交系统整体评价的影响。最后提出未来研究方向：构建公交服务评价体系时应考虑企业、政府与乘客三者视角，提升评价体系完备性；评价过程中需注重多模式交通特性，将系统协同化、网联化、智慧化等因素纳入指标范围，并协同考虑城市的地域特点及出行需求特点；根据技术革新及行业发展态势，对于社区公交、无障碍公交、需求响应公交等多样性的公交运营模式，公交应急服务水平与绿色出行也需构建相应指标。
Abstract：The scientific assessment of the levels of bus service is a prerequisite for optimizing bus system performance, as it provides directions for policy formulation and guiding improvements in management measures. The assessment has significant importance in promoting the prioritized development of public transport. As the overall level of the bus system is not fully shown because of the single evaluation dimension, this study introduced the latest domestic and international research on the operational efficiency, operational service quality, satisfaction, and intelligence of bus systems.The study discussed the scientific challenges in evaluating bus operational efficiency and service quality, covering aspects such as the optimization of timetables, selection of efficiency evaluation metrics, reduction of metric subjectivity, definition of target groups, and selection of research perspectives. It categorized and outlined the content and models used to evaluate bus operation efficiency and operational service quality. When evaluating operational efficiency, the focus is on metrics related to bus lines and networks, whereas the evaluation of operational service quality focuses on metrics associated with infrastructure. Satisfaction evaluation primarily incorporates metrics related to passengers, whereas data processing and information service capabilities are primarily considered when evaluating intelligence. This study analyzed the similarities and differences in metric selection across various evaluation dimensions and explored the impact of the interaction between crossed metrics on the comprehensive evaluation of the system. Finally, the following directions for future research are proposed. When building a bus service evaluation system, the enterprises, governments,and passengers should be considered to enhance the completeness of the evaluation system. During the evaluation process, it is necessary to emphasize the characteristics of multimode transportation.Factors such as system collaboration, networking, and intelligence should serve as key metrics. In addition, it is crucial to consider the regional characteristics of the city and the features of travel demand. In alignment with technological innovation and industry development trends, corresponding metrics need to be constructed for diversified bus operation modes, such as community buses, barrierfree buses, demand-responsive buses, public transport emergency service levels, and green travel.
[1]交通运输部，国家发展改革委.绿色出行创建行动方案[EB/OL].(2020-07-23)[2023-07-20]. https://xxgk. mot.gov.cn/2020/jigou/ysfws/202007/t20200724_3437849.html.
[2]中华人民共和国中央人民政府.国家综合立体交通网规划纲要[EB/OL].(2021-02-24)[2023-07-20]. https://xxgk.mot.gov.cn/2020/jigou/zhghs/202102/t20210225_3527909.html.
[3]交通运输部.综合运输服务“十四五”发展规划[EB/OL].(2021-11-02)[2023-07-20]. https://xxgk.mot.gov.cn/2020/jigou/ysfws/202111/t20211118_3626733.html.
[4]毛保华，王敏，何天健，等.城市公共交通服务水平研究回顾和展望[J].交通运输系统工程与信息，2022, 22(1):2-13.MAO Baohua, WANG Min, HO Tinkin, et al. A review and prospect of urban public transit level-of-service research[J]. Journal of Transportation Systems Engineering and Information Technology, 2022, 22(1):2-13.
[5]郭继杰，张勇，孟宁，等.基于公共交通刷卡数据的轨道线路周边常规公交线路优化布局研究[J].物流工程与管理，2023, 45(10):105-109.GUO Jijie, ZHANG Yong, MENG Ning, et al. Study on the optimal layout of regular public transport lines around rail lines based on public transport card reading data[J].Logistics Engineering and Management, 2023, 45(10):105-109.
[6]翁剑成，李文杰，林鹏飞，等.考虑车速调控和乘车引导的公交运行优化控制策略[J/OL].交通运输系统工程与信息：1-15(2023-09-28)[2023-10-05]. https://kns.cnki.net/kcms/detail/11.4520.U.20230927.1740.004.html.WENG Jiancheng, LI Wenjie, LIN Pengfei, et al. An optimization control strategy for bus operation considering speed regulation and boarding guidance[J/OL]. Journal of Transportation Systems Engineering and Information Technology:1-15(2023-09-28)[2023-10-05]. https://kns.cnki.net/kcms/detail/11.4520.U.20230927.1740.004.html.
[7]孙倩.城市定制公交线路优化与车型适配[D].西安:长安大学，2022.SUN Qian. Urban customized bus service design for jointly optimizing bus line and mixed fleet size[D]. Xi’an:Chang’an University, 2022.
[8]姜瑞森，胡大伟，孙倩，等.基于实时车辆信息共享的公交动态控制策略[J].长安大学学报（自然科学版），2023, 43(6):95-105.JIANG Ruisen, HU Dawei, SUN Qian, et al. Dynamic control strategy for public transportation based on realtime information sharing[J]. Journal of Chang’an University(Natural Science Edition), 2023, 43(6):95-105.
[9] LUO Q, BING X, JIA H, et al. An incentive subsidy mechanism for bus lines based on service level[J]. Transport Policy, 2022, 126:1-13.
[10] HOLMGREN J. The effects of using different output measures in efficiency analysis of public transport operations[J]. Research in Transportation Business&Management, 2018, 28:12-22.
[11]李贞镐，金德鹏.基于移动大数据的城市深夜公交线路改进方案[J].计算机工程，2018, 44(4):23-27.YI Jeongho,JIN Depeng. City late-night public transportation line improvement scheme based on mobile big data[J]. Computer Engineering. 2018, 44(4):23-27.
[12] TAYSAYEV K, TERENTYEV A, EVTUKOV S, et al.Efficiency ratio assessment model for buses[J]. Transportation Research Procedia, 2020, 50:674-680.
[13] SHI Q, ZHANG K, WENG J, et al. Evaluation model of bus routes optimization scheme based on multi-source bus data[J]. Transportation Research Interdisciplinary Perspectives, 2021, 10:100342.
[14]陈君，李睿智，田朝军，等.公交出行时空模式的影响因素和效应研究[J].交通运输工程与信息学报, 2023,21(4):35-46.CHEN Jun, LI Ruizhi, TIAN Chaojun, et al. Exploring the factors influencing the spatio-temporal patterns of bus travel and their effects[J]. Journal of Transportation Engineering and Information, 2023, 21(4):35-46.
[15] LIU Y, LUO X, CHENG S, et al. Dynamic bus scheduling of multiple routes based on joint optimization of departure time and speed[J]. Discrete Dynamics in Nature and Society, 2021, 2021:4213837.
[16]代存杰，李引珍，马昌喜，等.时间依赖需求下多车型快速公交发车频率优化[J].交通运输工程学报, 2017,17(1):129-139.DAI Cunjie, LI Yinzhen, MA Changxi, et al. Optimization of departure frequency for bus rapid transit with multi-type vehicles under time-dependent demand[J].Journal of Traffic and Transportation Engineering, 2017,17(1):129-139.
[17]杜太升，陈明明.考虑时间窗的通勤定制公交线路优化[J].交通运输工程与信息学报, 2023, 21(1):152-163.DU Taisheng, CHEN Mingming. Optimization of customized bus routes for commuting considering time windows[J]. Journal of Transportation Engineering and Information, 2023, 21(1):152-163.
[18] MULLEY C, HO C, HO L, et al. Will bus travellers walk further for a more frequent service? An international study using a stated preference approach[J]. Transport Policy, 2018, 69:88-97.
[19] BASSO L J, FERES F, SILVA H E. The efficiency of bus rapid transit(BRT)systems:a dynamic congestion approach[J]. Transportation Research Part B:Methodological, 2019, 127:47-71.
[20] WU W, LIU R, JIN W, et al. Stochastic bus schedule coordination considering demand assignment and rerouting of passengers[J]. Transportation Research Part B:Methodological, 2019, 121:275-303.
[21] LIU Y, FENG X, DING C, et al. Electric transit network design by an improved artificial fish-swarm algorithm[J]. Journal of Transportation Engineering Part A:Systems, 2020, 146(8):04020071.
[22] HATZENBüHLER J, CATS O, JENELIUS E. Network design for line-based autonomous bus services[J]. Transportation, 2022, 49(2):467-502.
[23]李忠燕，陈东光，沈建平，等.浙中城市群城际公交发展对策研究[J].城市公共交通, 2016(10):31-36.LI Zhongyan, CHEN Guangguang, SHEN Jianping, et al. The countermeasures research of inter-city bus in middle cities of Zhejiang Province[J]. Urban Public Transport, 2016(10):31-36.
[24] CAVALLARO F, DIANIN A. Efficiency of public transport for cross-border commuting:an accessibility-based analysis in Central Europe[J]. Journal of Transport Geography, 2020, 89:102876.
[25]周雨阳，赵倩阳，陈艳艳，等.基于IC卡数据的长距离公交客流特征分析[J].重庆交通大学学报（自然科学版）, 2018, 37(10):80-85, 132.ZHOU Yuyang, ZHAO Qianyang, CHEN Yanyan, et al.Ridership characteristics analysis of the long-distance bus based on smart card data[J]. Journal of Chongqing Jiaotong University(Natural Science), 2018, 37(10):80-85, 132.
[26]江勇东，徐辉，徐伟平，等.长三角一体化背景下城乡公交高质量发展研究——以苏州市为例[J].上海城市管理，2023, 32(5):29-35.JIANG Yongdong, XU Hui, XU Weiping, et al. Research on the high-quality development of urban and rural public transport under the background of Yangtze River Delta integration[J]. Shanghai Urban Management, 2023, 32(5):29-35.
[27]钟志敏，姜仙童，田秀珠，等.考虑节点相互影响的公交网络节点重要性识别算法[J].交通运输研究, 2023,9(4):93-103.ZHONG Zhimin, JIANG Xiantong, TIAN Xiuzhu, et al.Algorithm for identifying importance of public transportation network nodes considering mutual influence of nodes[J]. Transport Research, 2023, 9(4):93-103.
[28]裴玉龙，申晨，翟双柱.常规干线公交网络空间方向分布及结构特性分析方法[J].交通信息与安全, 2023, 41(1):140-150.PEI Yulong, SHEN Chen, ZHAI Shuangzhu. A method for analyzing the distribution of spatial orientation and structural characteristics of trunk bus network[J]. Journal of Transport Information and Safety, 2023, 41(1):140-150.
[29]李晓莹.中小城市公交线网效率评价与布局优化研究[D].石家庄：石家庄铁道大学, 2023.LI Xiaoying. Study on efficiency evaluation and layout optimization of bus network in small-medium cities[D].Shijiazhuang:Shijiazhuang Tiedao University, 2023.
[30]李传明.多源大数据融合的公交服务指数评价[J].厦门理工学院学报, 2020, 28(3):77-83.LI Chuanming. Evaluation of public transport service index in multi-source big data fusion[J]. Journal of Xiamen University of Technology, 2020, 28(3):77-83.
[31] LIU Z, WU N, QIAO Y, et al. Performance evaluation of public bus transportation by using DEA models and shannon’s entropy:an example from a company in a large city of China[J]. IEEE/CAA Journal of Automatica Sinica, 2021, 8(4):779-795.
[32] TAMAKI T, NAKAMURA H, FUJII H, et al. Efficiency and emissions from urban transport:application to world city-level public transportation[J]. Economic Analysis and Policy, 2019, 61:55-63.
[33]周日彪，庞明宝，王雄杰.基于K-shell的特大城市公交换乘优惠与线网规划协同优化[J].公路交通科技,2021, 38(6):141-148.ZHOU Ribiao, PANG Mingbao, WANG Xiongjie. Coordination optimization of transfer pricing discount and network planning for public transport of megalopolis based on K-shell[J]. Journal of Highway and Transportation Research and Development, 2021, 38(6):141-148.
[34]高翔.城市综合客运交通枢纽导向标识系统优化策略[J].交通科技与管理, 2023, 4(20):173-175.
[35] YANG X H, CHENG Z, CHEN G, et al. The impact of a public bicycle-sharing system on urban public transport networks[J]. Transportation Research Part A:Policy and Practice, 2018, 107:246-256.
[36] FITZOVáH, MATULOVáM. Comparison of urban public transport systems in the Czech Republic and Slovakia:factors underpinning efficiency[J]. Research in Transportation Economics, 2020, 81:100824.
[37] MUGION R G, TONI M, RAHARJO H, et al. Does the service quality of urban public transport enhance sustainable mobility?[J]. Journal of Cleaner Production, 2018,174:1566-1587.
[38] WANG Y, CAO M, LIU Y, et al. Public transport equity in Shenyang:using structural equation modelling[J]. Research in Transportation Business&Management, 2022,42:100555.
[39] LUKE R, HEYNS G J. An analysis of the quality of public transport in Johannesburg, South Africa using an adapted SERVQUAL model[J]. Transportation Research Procedia, 2020, 48:3562-3576.
[40]罗丽群，杨友珍，李琼，等.面向公交企业服务质量的评价方法[J].交通运输工程与信息学报, 2017, 15(2):131-139.LUO Liqun, YANG Youzhen, LI Qiong, et al. Service quality assessment methods of public transit enterprises based on passenger perception[J]. Journal of Transportation Engineering and Information, 2017, 15(2):131-139.
[41] SINHA S, SWAMY H, MODI K. User perceptions of public transport service quality[J]. Transportation Research Procedia, 2020, 48:3310-3323.
[42] OJO T K. Quality of public transport service:an integrative review and research agenda[J]. Transportation Letters, 2019, 11(2):104-116.
[43]姚雪珍.城市公共交通规划评价指标体系初探[J].西北建筑工程学院学报（自然科学版）, 1999, 16(1):44-48.YAO Xuezhen. Research for index system of project valuation in urban public transportation[J]. Journal of Northwestern Institute of Architectural Engineering,1999, 16(1):44-48.
[44]杨晓光，安健，刘好德，等.公交运行服务质量评价指标体系探讨[J].交通运输系统工程与信息, 2010, 10(4):13-21.YANG Xiaoguang, AN Jian, LIU Haode, et al. Evaluation architecture discussion of route-level transit service quality[J]. Journal of Transportation Systems Engineering and Information Technology, 2010, 10(4):13-21.
[45] GRUJI?I?D, IVANOVI?I, JOVI?J, et al. Customer perception of service quality in public transport[J].TRANSPORT, 2014, 29(3):285-295.
[46]周雨阳，姚琳，赵晋，等.基于IC卡数据的多模式公交相对可靠性评价[J].北京工业大学学报, 2017, 43(8):1227-1233.ZHOU Yuyang, YAO Lin, ZHAO Jin, et al. Evaluation on relative reliability of multi-mode public transport based on IC card[J]. Journal of Beijing University of Technology, 2017, 43(8):1227-1233.
[47] SAM E, HAMIDU O, DANIELS S. SERVQUAL analysis of public bus transport services in Kumasi metropolis, Ghana:core user perspectives[J]. Case Studies on Transport Policy, 2018, 6(1):25-31.
[48] ENKHBAYAR B, CHANG J S. Identifying priority attributes for improving Ulaanbaatar bus services using the analytic hierarchy process[J]. Transportation Research Procedia, 2020, 48:2990-2998.
[49]刘建荣，邓卫，张兵.基于联合分析的公交服务质量研究[J].交通运输系统工程与信息, 2011, 11(4):97-102.LIU Jianrong, DENG Wei, ZHANG Bing. Conjoint analysis based transit service quality research[J]. Journal of Transportation Systems Engineering and Information Technology, 2011, 11(4):97-102.
[50]马飞，孙启鹏，王炼，等.基于SERVPERF的城市公交车服务质量影响因素研究[J].交通运输系统工程与信息, 2013, 13(2):153-157.MA Fei, SUN Qipeng, WANG Lian, et al. Influencing factors of city bus service quality based on SERVPERF model[J]. Journal of Transportation Systems Engineering and Information Technology, 2013, 13(2):153-157.
[51] LI L, CAO M, BAI Y, et al. Analysis of public transportation competitiveness based on potential passenger travel intentions:case study in Shanghai, China[J]. Transportation Research Record:Journal of the Transportation Research Board, 2019, 2673(4):823-832.
[52]张栋，杨晓光，安健，等.基于乘客感知的常规公交服务质量评价方法[J].城市交通, 2012, 10(4):72-78, 41.ZHANG Dong, YANG Xiaoguang, AN Jian, et al. Evaluation of urban public transportation service quality based on passengers’perception[J]. Urban Transport of China, 2012, 10(4):72-78, 41.
[53] MOKONYAMA M, VENTER C. How worthwhile is it to maximise customer satisfaction in public transport service contracts with a large captive user base? The case of South Africa[J]. Research in Transportation Economics, 2018, 69:180-186.
[54] NGUYEN-PHUOC D, PHUONG T, NGUYEN T, et al.Investigating the complexity of perceived service quality and perceived safety and security in building loyalty among bus passengers in Vietnam-A PLS-SEM approach[J]. Transport Policy, 2021, 101:162-173.
[55] MOSLEM S,?ELIKBILEK Y. An integrated grey AHPMOORA model for ameliorating public transport service quality[J]. European Transport Research Review, 2020,12(1):1-13.
[56]姜晓红，过秀成.城乡公交服务均等化内涵分析[J].交通运输工程与信息学报, 2016, 14(2):63-68.JIANG Xiaohong, GUO Xiucheng. Connotation analysis of urban and rural transit service equalization[J].Journal of Transportation Engineering and Information,2016, 14(2):63-68.
[57] SUSILAWATI M, NILAKUSMAWATI D E. Study on the factors affecting the quality of public bus transportation service in Bali Province using factor analysis[J].Journal of Physics:Conference Series, 2017, 855:012051.
[58] HANSSON J, PETTERSSON F, SVENSSON H, et al.Preferences in regional public transport:a literature review[J]. European Transport Research Review, 2019,11:38.
[59] SEKER S, AYDIN N. Sustainable public transportation system evaluation:a novel two-stage hybrid method based on IVIF-AHP and CODAS[J]. International Journal of Fuzzy Systems, 2020, 22(1):257-272.
[60] DE O?A J. Service quality, satisfaction and behavioral intentions towards public transport from the point of view of private vehicle users[J]. Transportation, 2022, 49(1):237-269.
[61] DE O?A J. The role of involvement with public transport in the relationship between service quality, satisfaction and behavioral intentions[J]. Transportation Research Part A:Policy and Practice, 2020, 142:296-318.
[62]刘莹，于淼，刘阳.基于乘客感知的公交车线路服务质量评价模型[J].东北大学学报（自然科学版）, 2019, 40(5):750-755.LIU Ying, YU Miao, LIU Yang. Evaluation model of bus route service quality based on passengers perceptions[J]. Journal of Northeastern University(Natural Science), 2019, 40(5):750-755.
[63] ZHOU K, PENG X, GUO Z. Evaluation method of coupling between urban spatial structure and public transport system[C]//2019 5th International Conference on Transportation Information and Safety(ICTIS). Liverpool:IEEE, 2019:723-729.
[64] KOTLER P. Marketing management:the millennium edition[M]. Upper Saddle River:Prentice Hall, 1999.
[65] MACHADO-LEóN J L, DE O?A R, DE O?A J. The role of involvement in regards to public transit riders'perceptions of the service[J]. Transport Policy, 2016, 48:34-44.
[66] SUGUIY T, CARVALHO M, FERREIRA P. Efficiency versus satisfaction in public transport:practices in Brazilian cities[J]. Case Studies on Transport Policy, 2020, 8(3):938-945.
[67] ZHANG C, LIU Y, LU W, et al. Evaluating passenger satisfaction index based on PLS-SEM model:evidence from Chinese public transport service[J]. Transportation Research Part A:Policy and Practice, 2019, 120:149-164.
[68] ZHANG X, ZHANG Q, SUN T. Performance evaluation and obstacle factors analysis of urban public transport priority[J]. Transportation Planning and Technology,2019, 42(7):696-713.
[69] KAREKLA X, GKIOTSALITIS K, TYLER N. The impact of a passenger-safety-driven acceleration limit on the operation of a bus service[J]. Accident Analysis&Prevention, 2020, 148:105790.
[70] INGVARDSON J B, NIELSEN O A. The relationship between norms, satisfaction and public transport use:a comparison across six European cities using structural equation modelling[J]. Transportation Research Part A:Policy and Practice, 2019, 126:37-57.
[71]邓红星，秦佳琪.基于服务水平调查的城市公交满意度综合评价[J].重庆理工大学学报（自然科学）, 2020,34(5):226-232.DENG Hongxing, QIN Jiaqi. Comprehensive evaluation of urban bus satisfaction based on service level survey[J]. Journal of Chongqing University of Technology(Natural Science), 2020, 34(5):226-232.
[72]张文会，刘委，王圣鼎，等.基于结构方程的城市常规公交满意度评价[J].交通运输工程与信息学报, 2021,19(1):43-51.ZHANG Wenhui, LIU Wei, WANG Shengding, et al.Evaluation of passenger satisfaction to conventional public transit based on a structural equation[J]. Journal of Transportation Engineering and Information, 2021, 19(1):43-51.
[73] VICENTE P, SAMPAIO A, REIS E. Factors influencing passenger loyalty towards public transport services:does public transport providers’commitment to environmental sustainability matter?[J]. Case Studies on Transport Policy, 2020, 8(2):627-638.
[74]唐立，周厚庆，张学军.基于量表型选择集的出行信息需求有序选择模型[J].交通运输工程学报, 2019, 19(4):151-160.TANG Li, ZHOU Houqing, ZHANG Xuejun. Ordered choice model of travel information demand based on scale choice set[J]. Journal of Traffic and Transportation Engineering, 2019, 19(4):151-160.
[75] CHAUHAN V, GUPTA A, PARIDA M. Demystifying service quality of Multimodal Transportation Hub(MMTH)through measuring users’satisfaction of public transport[J]. Transport Policy, 2021, 102:47-60.
[76] XIONG C, CHEN X, HE X, et al. The analysis of dynamic travel mode choice:a heterogeneous hidden Markov approach[J]. Transportation, 2015, 42(6):985-1002.
[77]沈玮薇，肖为周，杨磊，等.基于TPB的居民通勤出行公交选择意向模型[J].交通运输工程与信息学报,2016, 14(3):106-112.SHEN Weiwei, XIAO Weizhou, YANG Lei, et al. Public transport choice intention model of commute travel mode based on TPB[J]. Journal of Transportation Engineering and Information, 2016, 14(3):106-112.
[78] DE O?A J, ESTéVEZ E, DE O?A R. Public transport users versus private vehicle users:differences about quality of service, satisfaction and attitudes toward public transport in Madrid(Spain)[J]. Travel Behaviour and Society, 2021, 23:76-85.
[79] WENG J, YU J, DI X, et al. How does the state of bus operations influence passengers’service satisfaction? A method considering the differences in passenger preferences[J]. Transportation Research Part A:Policy and Practice, 2023, 174:103734.
[80] WONG R C P, SZETO W Y, YANG L, et al. Elderly users’level of satisfaction with public transport services in a high-density and transit-oriented city[J]. Journal of Transport&Health, 2017, 7:209-217.
[81]冯小伟，刘路.老年人公交出行特征及引导策略研究综述[J].交通运输工程与信息学报, 2023, 21(1):29-48.FENG Xiaowei, LIU Lu. A review on the characteristics and guidance strategies of bus travel for the elderly[J].Journal of Transportation Engineering and Information,2023, 21(1):29-48.
[82] MOUWEN A. Drivers of customer satisfaction with public transport services[J]. Transportation Research Part A:Policy and Practice, 2015, 78:1-20.
[83] KIM J, SCHM?CKER J D, NAKAMURA T, et al. Integrated impacts of public transport travel and travel satisfaction on quality of life of older people[J]. Transportation Research Part A:Policy and Practice, 2020, 138:15-27.
[84]徐猛，刘涛，钟绍鹏，等.城市智慧公交研究综述与展望[J].交通运输系统工程与信息, 2022, 22(2):91-108.XU Meng, LIU Tao, ZHONG Shaopeng, et al. Urban smart public transport studies:a review and prospect[J].Journal of Transportation Systems Engineering and Information Technology, 2022, 22(2):91-108.
[85] ZHANG X, LIU D, WANG J. Cost effective evaluation study of intelligent public transportation system based on social investigation[J]. Transport and Communications Bulletin for Asia and the Pacific, 2018, 88:43-57.
[86]陈维亚，陈鑫，章雍，等.公交调度智能化水平评价指标体系构建[J].科技管理研究, 2020, 40(16):79-85.CHEN Weiya, CHEN Xin, ZHANG Yong, et al. Construction of intelligent level evaluation index system of bus dispatching[J]. Science and Technology Management Research, 2020, 40(16):79-85.
[87]林洁.借助智能调度系统提升公交智能化水平——以福州马尾公交37路为例[J].城市公共交通, 2022, 2022(8):40-43.LIN Jie. Improve the intelligent level of public transportation with the help of intelligent dispatching system——Take Fuzhou Bus No.37 as an example[J]. Urban Public Transport, 2022, 2022(8):40-43.
[88] DAKIC I, YANG K, MENENDEZ M, et al. On the design of an optimal flexible bus dispatching system with modular bus units:using the three-dimensional macroscopic fundamental diagram[J]. Transportation Research Part B:Methodological, 2021, 148:38-59.
[89] KHAN Z S, HE W, MENéNDEZ M. Application of modular vehicle technology to mitigate bus bunching[J].Transportation Research Part C:Emerging Technologies, 2023, 146:103953.
[90] PEI M, LIN P, DU J, et al. Vehicle dispatching in modular transit networks:a mixed-integer nonlinear programming model[J]. Transportation Research Part E:Logistics and Transportation Review, 2021, 147:102240.
[91] ZHANG Y, CHEN X, ZHAO Y, et al. A methodology for measuring the environmental effect of autonomous bus considering platooning[J]. Transportation Research Part D:Transport and Environment, 2022, 107:103300.
[92] GKIOTSALITIS K, SCHMIDT M, VAN DER HURK E. Subline frequency setting for autonomous minibusses under demand uncertainty[J]. Transportation Research Part C:Emerging Technologies, 2022, 135:103492.
[93] GUSCHINSKY N, KOVALYOV M Y, PESCH E, et al.Cost minimizing decisions on equipment and charging schedule for electric buses in a single depot[J]. Transportation Research Part E:Logistics and Transportation Review, 2023, 180:103337.
[94] TANG C, SHI H, LIU T. Optimization of single-line electric bus scheduling with skip-stop operation[J].Transportation Research Part D:Transport and Environment, 2023, 117:103652.
[95]范文博，陈香，刘涛.模块化自动驾驶穿梭公交服务频率优化及时刻表设计[J].交通运输工程与信息学报,2023, 21(2):160-176.FAN Wenbo, CHEN Xiang, LIU Tao. Modular autonomous shuttle transit service:frequency setting and timetabling[J]. Journal of Transportation Engineering and Information, 2023, 21(2):160-176.
[96] CHOOSAKUN A, YEOM C. Developing evaluation framework for intelligent transport system on public transportation in Bangkok metropolitan regions using fuzzy AHP[J]. Infrastructures, 2021, 6(12):182.
[97]王晶，王建民，刘冬梅，等.“公交都市”智能化发展水平与实施效果评估指标研究[J].公路交通科技, 2020,37(S1):103-109.WANG Jing, WANG Jianmin, LIU Dongmei,, et al.Study on evaluation indicators of development level and implementation effect of intelligentization of public transport in“Transit City”[J]. Journal of Highway and Transportation Research and Development, 2020, 37(S1):103-109.
[98]交通运输部.交通运输部关于印发《公交都市考核评价指标体系》的通知[EB/OL].(2013-07-23)[2023-09-05]. https://xxgk.mot.gov.cn/2020/jigou/ysfws/202006/t20200623_3314986.html.
[99]交通运输部.交通运输部关于推进公交都市创建工作有关事项的通知[EB/OL].(2013-07-26)[2023-09-05].https://xxgk. mot. gov. cn/2020/jigou/ysfws/202006/t20200623_3314987.html.
[100]交通运输部.交通运输部关于印发《国家公交都市建设示范工程管理办法》的通知[EB/OL].(2022-04-11)[2023-09-05].https://xxgk.mot.gov.cn/2020/jigou/ysfws/202204/t20220411_3650428. html.
[101]交通运输部办公厅,国家发展改革委办公厅.交通运输部办公厅国家发展改革委办公厅关于印发《绿色出行创建行动考核评价标准》的通知[EB/OL].(2021-10-18)[2023-09-05]. https://xxgk.mot.gov.cn/2020/jigou/ysfws/202111/t20211101_3623992.html.
基本信息:
DOI：10.19961/j.cnki.1672-4747.2023.10.012
中图分类号:U491.17
引用信息:
[1]周雨阳,张梦瑶,李长锦,等.地面公交运营效率与服务质量评价综述[J].交通运输工程与信息学报,2024,22(02):1-20.DOI:10.19961/j.cnki.1672-4747.2023.10.012.
基金信息:
教育部人文社会科学研究规划基金项目（23YJAZH228）; 北京市自然科学基金-丰台轨道交通前沿研究联合基金项目（L231025）
2023-12-29
2023
2024-01-03
2024
2
2024-01-02
2024-01-02
2024-01-02