交通运输工程与信息学报

随着我国基础设施的进一步完善,多种货物运输方式的出现对中国的铁路货运提出了新的挑战。当前我国铁路货运模式是在计划经济的背景下制定的,以货运计划为核心。这种货运模式与当前的铁路货运需求存在很大的差异,已经不能满足货物运输市场需求。本文应用电子商务的理论和技术,设计了适合电子商务环境下运作的铁路货运业务流程。作者通过对传统整车货运流程的分析,运用流程再造理论,对铁路整车货运的三个关键环节进行了作业流程优化研究,提出了电子商务模式下铁路货运整车业务办理流程。

With the further improvement of our infrastructure, China's railway freight is facing new challenges with variety modes of goods transportation. China's railway freight mode was developed during the planned economy period, whose key idea was the railway freight transportation planning. Such freight transport mode is far away from the current market demand. In this paper, by using the theory and technology of e-commerce, a kind of railway freight model was designed for the e-commerce environment. By analyzing the traditional railway freight process, three key steps of the railway freight vehicle operation were studied,and a new process for railway freight operation under the e-commerce mode was provided.